01 How fast will my server actually deploy? +
Sixty seconds, end-to-end. You pick a region, pick a version, name your server, and our orchestrator allocates a container on bare metal, generates the world, opens the firewall on your dedicated port, and hands you a live IP. The median over the last 30 days was 41 seconds.
02 Can I bring my existing world / database? +
Yes. Drag-and-drop your world/, plugins/, and mods/ folders into the in-browser file manager, or paste an SFTP URL from your old host and we'll mirror it. We import from Apex, BisectHosting, Shockbyte and Aternos automatically — one click, no downtime.
03 What versions and loaders do you support? +
Every Minecraft Java release from 1.7.10 onward, plus Bedrock via GeyserMC. Loaders: Vanilla, Paper, Purpur, Spigot, Forge, NeoForge, Fabric, Quilt, Velocity, BungeeCord, Waterfall, plus 2,400+ pre-tuned modpacks from CurseForge, Modrinth and FTB.
04 How does the free trial work? +
Seven days on the plan you choose, with full hardware and no feature limits. No credit card upfront. If you don't add a payment method by day 7, your world is archived for 30 days so you can come back when you're ready.
05 What if my server gets hit by a DDoS? +
Every Chunkyhost server sits behind 480 Gbps of Layer-3/4/7 DDoS filtering on anycast PoPs, with Minecraft-aware rules that drop bot probes without dropping legit handshakes. We've mitigated 2.1 million attacks this year. You won't notice — that's the point.
06 Can I run a network with multiple sub-servers? +
From Gold up, you can spawn unlimited sub-servers behind a Velocity or BungeeCord proxy under one address, with shared player auth, cross-server chat, and zero-cost internal bandwidth between them. Common for Survival + Creative + Skyblock under one hub.
07 How are backups handled? +
Automatic incremental snapshots every hour on Gold and Diamond, every six hours on Coal/Iron. Retained 30 days on hot storage, 90 days on cold S3. One-click restore from any snapshot, or restore a single file from the in-browser diff viewer.
08 Can I cancel? +
One button, no phone call. Cancel any time and we'll refund the unused portion of the current month, prorated to the day. Your world stays archived for 30 days so you can come back later without losing anything.